Privacy Policy
How we collect, use, and protect your information.
1 Who We Are
ABC Pulidos LLC ("Company," "we," "our," or "us") provides comprehensive professional services including cleaning, floor polishing, landscape maintenance, and promotional products for government, industry, and institutional clients. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or submit a project inquiry.
2 What Information Is Collected
We may collect the following categories of information:
Personal Information
- First and last name
- Email address
- Phone number
- Company or agency name (if provided)
- Project details submitted via forms
Technical Information
- IP address
- Browser type
- Device type
- Cookies and usage data
Communication Data
- SMS opt-in status
- Email communication preferences
- Inquiry history
3 How User Data Is Used
We use collected information to:
- Respond to project inquiries
- Provide estimates and service proposals
- Schedule consultations
- Deliver service-related communications
- Send marketing communications (only if consent is given)
- Improve website performance and user experience
- Comply with legal obligations
We do not sell personal information.
4 SMS Opt-In Details
When you provide your phone number and check the applicable consent box:
- You agree to receive non-marketing text messages related to your project inquiry, scheduling, estimates, and service updates.
- If you opt in to marketing, you may receive promotional messages.
- Message frequency may vary.
- Message and data rates may apply.
- Text HELP for assistance.
- Text STOP to unsubscribe at any time.
Consent to receive SMS messages is not a condition of purchase.
5 Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
We do not sell, rent, distribute, or otherwise disclose mobile phone numbers collected for SMS communications.
6 Cookie & Tracking Practices
Our website may use cookies and similar tracking technologies to:
- Improve functionality
- Analyze site traffic
- Enhance user experience
Users may disable cookies through their browser settings. Some website features may not function properly if cookies are disabled.
7 Data Security and Handling
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- Secure hosting environments
- SSL encryption
- Access controls
- Internal data protection procedures
While we strive to protect your data, no system can guarantee absolute security.
8 Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
9 User Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Opt out of SMS messages at any time
To exercise your rights, contact: [email protected]
10 Third-Party Service Providers
We may use trusted third-party providers for:
- Website hosting
- CRM management
- Email communication
- SMS delivery services
These providers are contractually obligated to protect your information and use it only for authorized purposes.
11 Children's Privacy
Our services are intended for business and institutional clients. We do not knowingly collect personal information from individuals under the age of 18.
12 Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.